NHS Staff Survey 2025 results—staff praise Trust’s learning culture

Chelsea and Westminster Hospital NHS Foundation Trust has again demonstrated significant improvement across a raft of measures in the latest NHS Staff Survey, in particular for our learning culture, having a safe culture for staff to speak up and ranking well above average as a recommended place to work.

The latest results of the 2025 Survey—which share the experiences of over 50% of our staff—report that we ranked above the national acute average for all nine People Promise Elements and themes.

These results reflect the dedication of our staff and the steps we have taken to develop a culture of learning and empowerment while fostering professional growth across the hospital.

Chief Executive Lesley Watts said: “I want to express my thanks to all colleagues who took part. I am immensely proud of our more than 7,500 staff—their commitment is clearly reflected in these excellent results. Our scores show strong staff engagement and morale, and we were rated well above the sector average as a recommended place to work.”

“I also want to recognise the areas where improvement is needed—particularly around the issues of violence and discrimination experienced by some staff, which have a serious effect on their wellbeing. Creating a safe, supportive environment remains a key priority, and we are determined to make further progress.”

“We are now reviewing the results in depth so we can develop targeted actions to drive continued improvement across the Trust.”